Privacy Policy - FloraLux
Introduction
Welcome to FloraLux. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. By accessing FloraLux, you agree to the terms outlined in this policy.
Information We Collect
We collect only the necessary information to provide you with a seamless shopping experience and high-quality floral services. This may include:
- Your name and contact details (email, phone number).
- Billing and shipping addresses for order fulfillment.
- Payment details (processed securely through third-party providers).
- Order history and customer preferences.
- Communication records when you contact our support team.
How We Use Your Information
Your personal information is used for the following purposes:
- Processing and delivering your floral orders.
- Providing customer support and responding to inquiries.
- Sending order updates, promotions, and newsletters (if subscribed).
- Improving our services and website functionality.
- Ensuring secure transactions and fraud prevention.
We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
Data Security
FloraLux employs advanced security measures to protect your personal data. All transactions are encrypted, and access to sensitive information is strictly controlled.
Your Rights
As a FloraLux customer, you have the right to:
- Access and review your personal data.
- Request corrections to inaccurate or outdated information.
- Opt out of marketing communications.
- Request the deletion of your account and data.
To exercise these rights, please contact us via the details provided below.
Third-Party Services
We may use third-party services, such as payment gateways and delivery providers, to enhance your shopping experience. While we ensure these partners comply with privacy regulations, we encourage you to review their policies when using their services.
Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and improve user experience. These cookies help us analyze website traffic, personalize content, and remember user preferences. You can manage cookie settings in your browser at any time.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: contact@floralux.com
Compliance with Data Protection Laws
FloraLux adheres to all applicable data protection laws, including:
- General Data Protection Regulation (GDPR): Ensuring transparency and user privacy.
- Other Regional Laws: Compliance with privacy regulations in different regions.
By using FloraLux, you acknowledge and agree to the collection and processing of your personal data as outlined in this policy.