Terms & Conditions - FloraLux
Acceptance of Terms
By accessing and using FloraLux, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.
Eligibility
Our services are available to individuals who are at least 18 years old. By making a purchase, you confirm that you meet this requirement and are legally capable of entering into a binding contract.
Product Information & Availability
We strive to provide accurate descriptions and images of our floral arrangements. However, due to seasonal availability, certain flowers may be substituted while maintaining the overall aesthetic and value of the bouquet.
Ordering & Payment
Orders can be placed through our website. Payments must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and online payment systems.
Delivery Policy
We offer delivery services within designated areas. While we strive to meet delivery timelines, unforeseen circumstances such as weather conditions or logistical delays may impact delivery schedules. We will notify customers of any delays.
Cancellation & Refunds
Orders can be canceled within a specified timeframe before dispatch. Refunds are processed based on the cancellation policy outlined on our website. Custom orders may not be eligible for cancellation or refund once preparation has begun.
Returns & Quality Assurance
We take great care in ensuring the freshness and quality of our floral products. If you receive a damaged or unsatisfactory order, please contact us within 24 hours for assistance. Returns are handled on a case-by-case basis.
Intellectual Property Rights
All content, images, and branding on the FloraLux website are the intellectual property of FloraLux. Unauthorized use, reproduction, or distribution is strictly prohibited.
Liability Disclaimer
FloraLux is not responsible for any indirect or incidental damages resulting from the use of our products. While we ensure the highest quality, we are not liable for allergic reactions or any unforeseen sensitivities related to floral arrangements.
Changes to Terms & Conditions
FloraLux reserves the right to update these terms at any time. Continued use of our services after any modifications constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction in which FloraLux operates. Any disputes will be resolved through appropriate legal proceedings.
Contact
For any inquiries regarding these terms, please contact us at contact@floralux.com